About two years ago, my personal brand agency ran into a bit of a challenge -- we weren’t receiving responses from a few of our clients when requesting approval for their content. Clients told us they had to pump the brakes to keep up with the amount of new business their personal branding initiatives created.
Now I know that sounds like "champagne brand problems," but the reality is there are very real challenges when it comes to smoothly scaling your personal brand.
The challenge when you build a successful brand...
Simply put and very commonly heard, if you’re not defining and building your personal brand, someone else will; this goes for all professionals, not just business owners. Those who intentionally work on their personal brand will enjoy better job opportunities, higher customer loyalty, increased confidence, and ultimately, leverage and ownership of their career and pursuits. (Read 15 Reasons Why Every Executive Should Build Their Personal Brand Right Now to learn more benefits.)
Once you commit to personal branding, though, you’ll likely start to experience the conundrum many businesses face: scaling operations to meet market demands and new client requests.
It’s as exciting as it is challenging — being in demand — and it comes with its own set of issues. After all, you’re only one person; how can you possibly keep up with hundreds of clients and potential clients?
For me, it all started with the business model and the processes created to support that model.
Defining your business model
As someone who started building a personal brand on LinkedIn in 2015, the most impactful thing that helped me scale was getting clear in my business model.
I started as a branding consultant on the platform and quickly realized that unless I built a knowledge/digital product, course, or community that customers could consume independently or I built and empowered a team to consult and help clients, my business would likely plateau and I wouldn’t be able to scale.
Of course, there is always option number three, which is to keep raising your rates as a solo consultant, but you’ll inevitably be limited by the great equalizer -- the number of hours in the day.
In this way, I found consulting to be an unviable business model for what I wanted from my business.
Two Models Emerge
Model One: The Product Method
When my brand started to become more in demand, and I was bumping up against time constraints, I decided to produce an online course about scaling your personal brand on LinkedIn; I had created a replicable, six-part methodology that I taught my clients to use on the platform to drive business, speaking opportunities, and awareness rather quickly. The results were real, and clients kept saying, “You need to open this up to the masses.”
So I developed an online course with about 30 videos and started selling it. Knowledge products can take place in other forms as well. Many of our clients develop other knowledge products such as books and keynote talks.
What I learned in creating an online course is this, though: you have to keep producing and producing content to fuel a steady stream of leads, and product launches can be exhausting. (Sure, the product will exist in perpetuity, but the real cash comes in when you launch and create scarcity, so people are compelled to buy.)
So, if you choose this method to convert your brand awareness into income, just know you need to remain a content machine to keep the money coming in.
You’ll also want to hire a small support team. For me, I enrolled the help of a virtual assistant and a “community manager.” When you sell to hundreds of people, inevitably, FAQ’s come up, and you’ll need someone to help with that.
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